{"id":103192,"date":"2026-04-21T13:27:06","date_gmt":"2026-04-21T11:27:06","guid":{"rendered":"https:\/\/amcham.com.al\/?p=103192"},"modified":"2026-04-21T13:30:24","modified_gmt":"2026-04-21T11:30:24","slug":"ring-telekom-kur-inovacioni-dhe-njerezit-krijojne-suksesin-pertej-oqeanit","status":"publish","type":"post","link":"https:\/\/amcham.com.al\/sq\/ring-telekom-kur-inovacioni-dhe-njerezit-krijojne-suksesin-pertej-oqeanit\/","title":{"rendered":"Ring Telekom, kur inovacioni dhe njer\u00ebzit krijojn\u00eb suksesin p\u00ebrtej oqeanit"},"content":{"rendered":"\n<p>Ring Telekom mund t\u00eb p\u00ebrkufizohet si kompania shqiptare q\u00eb mbyll proceset e pun\u00ebs s\u00eb gjigand\u00ebve t\u00eb telekomunikacionit amerikan, p\u00ebrmes eficenc\u00ebs s\u00eb teknologjis\u00eb dhe kapacitetit t\u00eb kapitalit njer\u00ebzor. E prezantuar n\u00eb tregun vendas si nj\u00eb kompani BPO, Ring Telekom ka mundur t\u00eb krijoj\u00eb nj\u00eb model t\u00eb suksessh\u00ebm t\u00eb tejkalimit t\u00eb tregjeve p\u00ebrmes kombinimit t\u00eb teknologjis\u00eb dhe inovacionit, eksperienc\u00ebs dhe p\u00ebrkushtimit ndaj klientit.<\/p>\n\n\n\n<p>Dhe nuk b\u00ebhet fjal\u00eb p\u00ebr procesime t\u00eb thjeshta, por p\u00ebr sh\u00ebrbime q\u00eb sigurojn\u00eb kujdesin p\u00ebr klientin, shitjen e produkteve e mb\u00ebshtetje teknike p\u00ebr kompani lider n\u00eb Amerik\u00eb apo n\u00eb Shqip\u00ebri. K\u00ebto kontrata m\u00eb shum\u00eb se sa nj\u00eb raport biznesi, kan\u00eb demonstruar p\u00ebr Ring Telekom nj\u00eb raport besimi n\u00eb kapacitetin e saj p\u00ebr t\u00eb p\u00ebrmbushur pjes\u00eb t\u00eb r\u00ebnd\u00ebsishme operacionale.<\/p>\n\n\n\n<p>Nj\u00eb kompani q\u00eb ka krijuar nj\u00eb histori 15 vje\u00e7are dhe ka konsoliduar pozitat fal\u00eb potencialit njer\u00ebzor. Njer\u00ebzit jan\u00eb \u00e7el\u00ebsi i suksesit t\u00eb k\u00ebsaj kompanie p\u00ebrmes profesionalitetit dhe aft\u00ebsis\u00eb s\u00eb tyre komunikuese mbi t\u00eb cilat kan\u00eb nd\u00ebrtuar ura t\u00eb bashk\u00ebpunimit dhe partneriteteve p\u00ebrtej oqeanit.<\/p>\n\n\n\n<p>\u201cN\u00eb Ring Telekom, ne besojm\u00eb fort se investimi \u00ebsht\u00eb \u00e7el\u00ebsi i rritjes dhe q\u00ebndrueshm\u00ebris\u00eb. Ne investojm\u00eb vazhdimisht n\u00eb burime dhe p\u00ebrmir\u00ebsime operacionale, me fokus t\u00eb ve\u00e7ant\u00eb n\u00eb trajnimin dhe profesionalizmin e stafit ton\u00eb\u201d &#8211; e shpjegon Armand Xhaferi suksesin e kompanis\u00eb q\u00eb ai drejton.<\/p>\n\n\n\n<p>Ring Telekom, p\u00ebrmes k\u00ebtij modeli biznesi, ka treguar se potenciali i t\u00eb rinjve \u00ebsht\u00eb nj\u00eb kapital i \u00e7muar q\u00eb mund t\u00eb shfryt\u00ebzohet pa qen\u00eb e nevojshme t\u00eb emigrojn\u00eb. Kjo do t\u00eb thot\u00eb se nj\u00eb i ri n\u00eb Tiran\u00eb mund t\u00eb punoj\u00eb \u00e7do dit\u00eb me klient\u00eb n\u00eb SHBA, duke fituar p\u00ebrvoj\u00eb nd\u00ebrkomb\u00ebtare pa u larguar nga vendi. Kompania mb\u00ebshtetet n\u00eb kapacitete dhe logjistik\u00eb shqiptare, duke i sh\u00ebrbyer n\u00eb m\u00ebnyr\u00eb efikase tregut amerikan.<\/p>\n\n\n\n<p><strong><em>Flet Armand Xhaferi CEO Ring Telekom<\/em><\/strong><\/p>\n\n\n\n<p><strong><em>1.<\/em><\/strong><strong><em> \u00c7far\u00eb e b\u00ebn Shqip\u00ebrin\u00eb konkurruese n\u00eb ofrimin e sh\u00ebrbimeve outsourcing p\u00ebr tregun amerikan?<\/em><\/strong><\/p>\n\n\n\n<p>Te Ring Telecom, q\u00eb nga viti 2015, kemi qen\u00eb t\u00eb par\u00ebt &nbsp;dhe&nbsp; t\u00eb vetmit n\u00eb Shqip\u00ebri &nbsp;t\u00eb fokusuar plot\u00ebsisht n\u00eb tregun amerikan n\u00eb fush\u00ebn e telekomunikacionit, duke nd\u00ebrtuar eksperienc\u00eb t\u00eb q\u00ebndrueshme dhe partneritete afatgjata.<\/p>\n\n\n\n<p>Ajo q\u00eb na diferencon \u00ebsht\u00eb qasja:teknologjia dhe AI &nbsp;sot jan\u00eb mb\u00ebshtetje, por njer\u00ebzit mbeten n\u00eb qend\u00ebr t\u00eb sh\u00ebrbimit.Kjo na lejon t\u00eb ofrojm\u00eb jo vet\u00ebm sh\u00ebrbim, por nj\u00eb partneritet real q\u00eb sjell rezultate p\u00ebr klient\u00ebt tan\u00eb n\u00eb SHBA.<\/p>\n\n\n\n<p><strong><em>2. <\/em><\/strong><strong><em>A mundet Shqip\u00ebria n\u00eb kapacitetet q\u00eb ka t\u00eb kthehet n\u00eb nj\u00eb hub rajonal p\u00ebr sh\u00ebrbimet BPO dhe ti sh\u00ebrbej\u00eb tregut amerikan?<\/em><\/strong><\/p>\n\n\n\n<p>Po, Shqip\u00ebria ka potencial real t\u00eb kthehet n\u00eb nj\u00eb hub rajonal p\u00ebr sh\u00ebrbimet BPO q\u00eb i sh\u00ebrbejn\u00eb tregut amerikan. Kemi nj\u00eb baz\u00eb shum\u00eb t\u00eb fort\u00eb njohuri t\u00eb mira t\u00eb gjuh\u00ebve t\u00eb huaja dhe nj\u00eb kosto konkurruese, q\u00eb na vendos n\u00eb nj\u00eb pozicion shum\u00eb t\u00eb favorsh\u00ebm. Por ajo q\u00eb do b\u00ebj\u00eb diferenc\u00ebn \u00ebsht\u00eb investimi n\u00eb cil\u00ebsi, trajnim dhe teknologji, si dhe krijimi i nj\u00eb standardi m\u00eb t\u00eb lart\u00eb sh\u00ebrbimi. Nga eksperienca jon\u00eb n\u00eb Ring Telecom, q\u00eb operojm\u00eb me tregun amerikan q\u00eb prej 2015 n\u00eb telekomunikacion, e shohim q\u00eb k\u00ebrkesa ekziston&nbsp;dhe Shqip\u00ebria ka \u00e7do mund\u00ebsi ta kap\u00eb k\u00ebt\u00eb moment. Me qasjen e duhur, jo vet\u00ebm q\u00eb mund t\u00eb jemi pjes\u00eb e tregut por mund t\u00eb b\u00ebhemi nj\u00eb nga pikat ky\u00e7e n\u00eb rajon.<\/p>\n\n\n\n<p><strong><em>3. <\/em><\/strong><strong><em>Cili \u00ebsht\u00eb hapi i radh\u00ebs p\u00ebr Ring Telekom n\u00eb zgjerimin e k\u00ebtij modeli suksesi?<\/em><\/strong><\/p>\n\n\n\n<p>Hapi i radh\u00ebs p\u00ebr Ring Telecom \u00ebsht\u00eb t\u00eb kthehemi nga nj\u00eb histori suksesi n\u00eb Shqip\u00ebri, n\u00eb nj\u00eb lojtar nd\u00ebrkomb\u00ebtar n\u00eb tregun e outsourcing.Po fokusohemi n\u00eb zgjerimin drejt tregut amerikan me prezenc\u00eb m\u00eb t\u00eb fort\u00eb lokale, &nbsp;fokus kemi&nbsp; hyrjet n\u00eb industri t\u00eb reja si healthcare, logistics dhe customer experience, si dhe n\u00eb zhvillimin e nj\u00eb modeli m\u00eb t\u00eb avancuar operimi ku teknologjia dhe njer\u00ebzit punojn\u00eb s\u00eb bashku p\u00ebr performanc\u00eb maksimale.<\/p>\n\n\n\n<p>Pas eksperienc\u00ebs q\u00eb kemi nd\u00ebrtuar q\u00eb prej 2015 n\u00eb telekomunikacion, hapi tjet\u00ebr \u00ebsht\u00eb i qart\u00eb: t\u00eb eksportojm\u00eb k\u00ebt\u00eb model n\u00eb shkall\u00eb m\u00eb t\u00eb madhe dhe t\u00eb pozicionohemi si nj\u00eb partner global p\u00ebr kompanit\u00eb q\u00eb k\u00ebrkojn\u00eb rritje reale.<\/p>\n\n\n\n<p><strong>Ring Telekom<\/strong><\/p>\n\n\n\n<p>Ring Telekom \u00ebsht\u00eb nj\u00eb kompani e njohur globalisht n\u00eb fush\u00ebn e outsourcing-ut t\u00eb proceseve t\u00eb biznesit (BPO), me nj\u00eb reputacion t\u00eb fort\u00eb p\u00ebr ofrimin e zgjidhjeve lider n\u00eb industri dhe sh\u00ebrbime t\u00eb jasht\u00ebzakonshme mb\u00ebshtetjeje p\u00ebr klient\u00ebt. Me baz\u00ebn operative n\u00eb Tiran\u00eb, dhe selin\u00eb strategjike n\u00eb qytetin e Nju Jorkut, SHBA, Ring Telekom ofron standarde nd\u00ebrkomb\u00ebtare sh\u00ebrbimi q\u00eb sigurojn\u00eb lidhje t\u00eb pand\u00ebrprer\u00eb dhe funksionim optimal t\u00eb biznesit p\u00ebr klient\u00ebt&nbsp; n\u00eb mbar\u00eb bot\u00ebn.<\/p>\n\n\n\n<p><strong><em>Avantazhet konkurruese ne tregun nd\u00ebrkomb\u00ebtar:<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ekspertiz\u00eb e provuar n\u00eb industrin\u00eb e call center dhe BPO<\/li>\n\n\n\n<li>Kosto efektive p\u00ebr klient\u00ebt nd\u00ebrkomb\u00ebtar\u00eb<\/li>\n\n\n\n<li>Teknologji e avancuar dhe infrastruktur\u00eb moderne<\/li>\n\n\n\n<li>Zgjidhje t\u00eb personalizuara sipas nevojave t\u00eb klient\u00ebve<\/li>\n\n\n\n<li>Fleksibilitet operacional dhe shkall\u00ebzim i shpejt\u00eb i sh\u00ebrbimeve<\/li>\n\n\n\n<li>Klient\u00ebt potencial<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"681\" data-id=\"103185\" src=\"https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-2-1024x681.jpg\" alt=\"\" class=\"wp-image-103185\" srcset=\"https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-2-1024x681.jpg 1024w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-2-300x200.jpg 300w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-2-768x511.jpg 768w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-2-1536x1022.jpg 1536w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-2-2048x1363.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" data-id=\"103183\" src=\"https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-1024x575.jpg\" alt=\"\" class=\"wp-image-103183\" srcset=\"https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-1024x575.jpg 1024w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-300x168.jpg 300w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom-768x431.jpg 768w, https:\/\/amcham.com.al\/wp-content\/uploads\/2026\/04\/Ring-Telekom.jpg 1090w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Ring Telekom mund t\u00eb p\u00ebrkufizohet si kompania shqiptare q\u00eb mbyll proceset e pun\u00ebs s\u00eb gjigand\u00ebve t\u00eb telekomunikacionit amerikan, p\u00ebrmes eficenc\u00ebs s\u00eb teknologjis\u00eb dhe kapacitetit t\u00eb kapitalit njer\u00ebzor. E prezantuar n\u00eb tregun vendas si nj\u00eb kompani BPO, Ring Telekom ka mundur t\u00eb krijoj\u00eb nj\u00eb model t\u00eb suksessh\u00ebm t\u00eb tejkalimit t\u00eb tregjeve p\u00ebrmes kombinimit t\u00eb teknologjis\u00eb dhe [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":103191,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"categories":[333,335,320],"tags":[],"class_list":["post-103192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogu","category-lajme-nga-antaret","category-publikimet","post-wrapper","thrv_wrapper"],"acf":[],"_links":{"self":[{"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/posts\/103192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/comments?post=103192"}],"version-history":[{"count":2,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/posts\/103192\/revisions"}],"predecessor-version":[{"id":103197,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/posts\/103192\/revisions\/103197"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/media\/103191"}],"wp:attachment":[{"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/media?parent=103192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/categories?post=103192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/amcham.com.al\/sq\/wp-json\/wp\/v2\/tags?post=103192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}